Shipping policy
First Things First
We are real people who own & operate Simply Sunshine Co. and also happen to be humans who make mistakes when we order things online sometimes. So, if you discover that you made a mistake in your ordering, either with an item, how many items, the spelling on your card, or accidentally typed in the wrong address. We truly want to do everything within our power to make the corrections for you. So please reach out to us at support@simplysunshineco.com
But please understand, that if your package has left our possession our options are limited.
Shipment Processing Time
We strive to ship all orders within 2-4 business days after receiving your order. Orders are not shipped on weekends or holidays. After it leaves our possession we are no longer responsible for the timing in which it arrives.
You will receive an email letting you know when your items have shipped along with package tracking information (check your spam or promotions folder).
*Please note that some of our handmade items can take longer if we are currently waiting on product to be restocked. Be assured as soon as it comes to us, we will be sending it your way as quick as possible.
Shipping Rates
Shipping rates will be calculated at checkout and will vary from gift box to gift box. The shipping rate will be determined by the collective weight of the items in your gift box.
International Shipping
We do not currently ship outside the United States, but contact us at support@simplysunshineco.com if you are interested in receiving products outside the United States. Who knows, maybe your order will be the 1st!